Each patient's experience at our practice is important to us. As we strive to
provide the highest level of care, we value feedback on all aspects of the patient experience. This
MedicalGPS patient experience survey measures patient satisfaction from the time the appointment was
made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical
staff was during the patient's visit.
Provider Listened: Measures how carefully the provider listens to the needs of each and every patient.
Office Wait Time: Measures how satisfied the patient was with wait time during
Patient Recommendation: Measures how likely the patient is to recommend this
practice to family and friends.
It was the attentive and comprehensive care of nurse-midwives during each Heather's four pregnancies that inspired her to provide the same level of care to other families in her community. Over the years Heather has worked with families in a variety of capacities from teaching childbirth classes, providing doula support, working as a registered nurse and now as a nurse-midwife. Heather completed both her Masters of Science in Nurse-Midwifery and Doctorate in Nursing Practice at Frontier Nursing University. Heather has worked with families in both the out-of-hospital and in-hospital setting. Heather believes that pregnancy is a normal time of life, not a medical condition, and that every person should have equal access to care that focuses on the whole person and encourages them to be an active participant in their care. When not at work, Heather is usually spending her time "doing-life" with her four children and their endless number of pets in the foothills outside of Denver where they live.