Scheduled surgeries and procedures FAQs

How did you decide to proceed with scheduling surgeries?

At Rose Medical Center, our strategies have been focused on planning and prepping to safely reinitiate routine patient care services, including procedures and surgeries.

Scheduled procedures are not the equivalent of “optional” procedures that can be delayed indefinitely – they are procedures that can be scheduled. Defined by the Centers for Medicare & Medicaid Services (CMS), they have been classified within tiers of urgency and acuity, allowing us to prioritize services as we take a measured approach to this transition. Deferring important medical procedures can result in patients unnecessarily suffering at home, and subsequently seeking care only when their conditions have escalated to a serious state.

As we continue to monitor the trajectory of the COVID-19 pandemic, Rose Medical Center and our parent company, HCA Healthcare, has begun to thoughtfully re-introduce these procedures and surgeries.

How will my experience be different now compared to before COVID-19?

Important precautions implemented in the earliest stages of COVID-19 remain in place across our facilities.

  • Limited entrances and enhanced wayfinding: We continue to limit the number of entrances into facilities, so you will see enhanced wayfinding signage throughout, including entrances and exits.
  • Screening: Staff screeners are present at entrances to ask a series of questions to all individuals arriving at the facility, including questions regarding symptoms, and all visitors and patients are provided face masks.
  • Social distancing and visitation: We currently permit one visitor (screened negative and masked) to accompany patients during procedures and also offer virtual visitation. Common areas such as cafeterias and lobbies have been reconfigured to ensure adequate spacing.
  • Isolating COVID-19 patients: We have also established dedicated units and/or areas for COVID-19 patients, minimizing any risk to others coming in to our facility.

Is it safe to return to your facility? (How can I be sure the room, the x-ray machine, the OR, the recovery room are safe?)

Because we deal with infectious diseases on a daily basis, we are uniquely equipped to safely manage coronavirus. Elevated cleaning measures, constant housekeeping, access to alcohol-based hand gel, and regular sanitation are all part of our daily routines, and we have also added enhanced protections, including universal masking, comprehensive screening, escorting patients to procedures to reduce risk of exposure and treating all COVID-19 patients in isolated area of our hospital. This ensures our hospital is a safe care environment, and all patients, visitors and staff are protected from exposure to infectious diseases like COVID-19.

How can I be confident my doctors and nurses don’t have coronavirus?

The same protections we have in place for our patients are those we have in place for our caregivers. COVID-19 care teams are assigned to separate areas within the facilities and will not be assisting your care team. Staff and physicians are screened for COVID-19 symptoms and tested when necessary, and our clinical care team colleagues are not permitted to work if experiencing any respiratory symptoms. Universal masking is in place, and we are appropriately stocked with personal protective equipment (PPE) for all of our clinical teams.

Will I be tested for COVID-19 prior to my procedure?

All patients undergoing scheduled procedures in our main hospital are tested for COVID-19 ahead of the scheduled procedure date. Scheduled procedures include elective/planned surgeries, scheduled Cesarean sections and inductions, cardiac catheterization lab procedures, endoscopies and interventional radiology procedures. All testing is done through a drive-up process on our campus—no need to exit your car!

Please review the following directions regarding scheduling and getting your pre-procedure COVID-19 test:

  • Before getting your COVID-19 test, please pre-register for your upcoming visit to Rose. A member of our registration staff will call you at the number we have on file for you 1-2 days prior to your test. If you prefer to call us to pre-register, pre-reg can be reached directly at (303) 320-2798; or you can reach a registrar at main admissions (303) 320-2841 from 6:30am to 5pm; or you can pre-register online.
  • If you are having a procedure other than a C-section or induction, you will receive a phone call to schedule your COVID-19 test.
  • For our OB patients with scheduled C-sections or inductions, to schedule your COVID-19 test, please call Tammi Neukom, Rose women’s specialist, at (303) 329-5123.
  • Your COVID-19 test should be approximately 48 hours/two business days prior to your procedure. See the following chart for clarity regarding timing of scheduling your test:
If your surgery is on: Monday Tuesday Wednesday Thursday Friday
Please get tested on the: Previous Wednesday Previous Thursday Previous Friday Monday of the same week as surgery Tuesday of the same week as surgery
  • Pre-procedure COVID-19 testing takes place in our Physical Medicine & Rehabilitation (PM&R) lot, located at approximately 1010 Clermont St. (between 9th & Hale), Denver, CO 80220, on the Rose Medical Center campus.
  • Pull up to the lot at your appointed time and park in a numbered parking spot.
  • One of our team members will greet you and check you in.
  • You may be asked some additional registration questions.
  • Another team member will conduct the test, which is done using an oral swab.
  • Results will take approximately 48 hours. If you test positive for COVID-19, your provider will contact you to discuss your care plan.
  • Following your COVID-19 test, please quarantine yourself and any family members that live with you until your scheduled C-section or induction date.
  • Quarantine includes no visitors to the home, no grocery shopping, no social activities outdoors, no church activities, etc. Please always maintain a social distance.
  • If you develop ANY respiratory symptoms, e.g., runny nose, cough, fever, shortness of breath after your COVID test, please call your OB provider’s office right away.
  • When you arrive at the hospital on the day of your procedure, you will be screened again for symptoms, which includes temperature taking, wearing a surgical mask, and attesting that you have no COVID symptoms. It is extremely important that you and your birth partner answer all screening questions honestly.

We are grateful for your patience and cooperation as we navigate this new normal. If you have any questions or concerns, please don’t hesitate to reach out directly to your physician’s office for clarity. We look forward to providing great care for you during your procedure, and thank you for choosing Rose Medical Center.