May 15, 2018
FOR IMMEDIATE RELEASE
Denver, Colo. (May 15, 2018) – Rose Medical Center announced today that it has achieved the Healthgrades 2018 Outstanding Patient Experience Award™ for the fourth year in a row. This distinction recognizes Rose Medical Center among the top 10% of hospitals nationwide, according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.
Healthgrades evaluated 3,478 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from April 2016 to March 2017 to identify hospital performance in this area.
“Each patient who chooses Rose Medical Center has placed their trust in us for their care,” says Ryan Tobin, Rose Medical Center President & Chief Executive Officer. “This honor from Healthgrades, especially for the fourth year in a row, reflects Rose’s deep commitment to providing patient-centered care.”
Healthgrades evaluated hospital performance by applying a scoring methodology to 10 patient experience measures, using data collected from a 32-question patient experience survey of the hospital’s own patients. The survey questions focus on patients’ perspectives of their care in the hospital. The topics of these questions ranged from cleanliness and noise levels in patient rooms to factors such as pain management and responsiveness to patients’ needs. The measures also include whether a patient would recommend the hospital to friends or family.
In order to be recognized by Healthgrades, hospitals must meet eligibility requirements for consideration, which includes clinical performance thresholds in addition to a minimum of 100 survey responses. Nationally, almost 3,000 hospitals met those requirements with 439 hospitals outperforming their peers—based on their patients’ responses—to achieve this distinction. Rose Medical Center’s performance places it among the top 10% in the nation.
“Patient experience surveys offer important insights about hospitals and their commitment to providing patients with outstanding experience, and furthermore, consumers value that information when making care decisions,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “Hospitals that have received the Healthgrades 2018 Outstanding Patient Experience Award have received high marks from their most important stakeholders—the patients themselves.”
View Healthgrades hospital quality methodologies.
Access the recently released Patient Sentiment Report from Healthgrades and MGMA, which analyzed nearly 7 million online patient reviews and reveals what patients say about their physicians.
For more information about Healthgrades, to download a full copy of the report, or to get information about hospital and physician quality, visit: www.Healthgrades.com/quality today.
About Rose Medical Center
Well known as a Denver institution and a 9th Avenue landmark for nearly 70 years, Rose Medical Center has earned its reputation as Denver’s "Baby Hospital" while becoming a leader in comprehensive women's care, orthopedics and total joint replacement, heart and vascular care, weight-loss treatment, cancer care, surgical services, internal medicine and emergency care. With origins in Jewish teachings, traditions and community, Rose’s founders built this hospital to “serve the need of every creed.” By offering a high level of expertise and service across all disciplines, Rose has truly become a destination hospital, attracting patients from throughout Colorado and around the world.