FOR IMMEDIATE RELEASE
Denver, Colo. – April 5, 2017 – Rose Medical Center announced today that it has achieved the Healthgrades 2017 Outstanding Patient Experience Award™, the third year in a row that Rose has received this accolade. This distinction recognizes Rose Medical Center among the top 15 percent of hospitals nationwide, according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.
Healthgrades evaluated 3,489 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from April 2015 – March 2016 in order to identify hospital performance in this area.
“Rose Medical Center is honored to receive this accolade for the third year in a row,” says Kenneth Feiler, president and CEO at Rose Medical Center. “Rose was founded on the mission ‘to serve the need of every creed.’ This special honor represents Rose’s commitment to continue living that mission.”
Healthgrades evaluated performance by applying a scoring methodology to 10 patient experience measures, using data collected from a 32-question patient experience survey of the hospital’s own patients. The survey questions focus on patients’ perspectives of their care in the hospital. The topics of these questions ranged from cleanliness and noise levels in patient rooms to factors such as pain management and responsiveness to patients’ needs. The measures also include whether a patient would recommend the hospital to friends or family.
In order to be recognized by Healthgrades, hospitals must meet eligibility requirements for consideration, which in addition to number of survey responses, includes clinical performance thresholds. Nationally 2941 hospitals met those requirements with 443 hospitals outperforming their peers, based on their patients’ responses in order to achieve this distinction. Rose Medical Center’s performance places us among the top 15 percent in the nation.
“Patient experience metrics resonate with consumers as they evaluate hospitals and select where they want to receive care,” said Brad Bowman, chief medical officer at Healthgrades. “We commend those hospitals that have achieved the Healthgrades 2017 Outstanding Patient Experience Award for their commitment to delivering superior care experiences to patients during a hospital stay.”
For more information about Healthgrades, to download a full copy of the report, or to get information about hospital and physician quality, visit: www.Healthgrades.com/quality today.
About Rose Medical Center
Well known as a Denver institution and a 9th Avenue landmark for nearly 70 years, Rose Medical Center has earned its reputation as Denver’s "Baby Hospital" while becoming a leader in comprehensive women's care, orthopedics and total joint replacement, heart and vascular care, weight-loss treatment, cancer care, surgical services, internal medicine and emergency care. With origins in Jewish teachings, traditions and community, Rose’s founders built this hospital to “serve the need of every creed.” By offering a high level of expertise and service across all disciplines, Rose has truly become a destination hospital, attracting patients from throughout Colorado and around the world. Learn more at RoseMed.com.